When it comes to the best eCommerce website, Konga and jumia are 💪top on list in the minds of Nigerians.

With claims of KONGA and JUMIA being the best online shopping in Nigeria, therefore beating JiJi.ng, Ryte deals and other online eCommerce website.

Being the top eCommerce site in Nigeria doesn’t meant the battle to remain at that top is not present.

Believe it or not, these two giant have a silent battle when it comes to whom to prefer most, but one thing to envy about them is the fact that they do their thing regardless of their goal to be at the top.

Konga 🏪

Konga an online eCommerce company that deals on various sales of phones, electronics, beauty products and others.🛒
Founded in July 2012, by Sim Shagaya
CEO: Nick Imudia Nnamdi Ekeh
Customer number: 0700 700 0000

Delivery Time & speed 🚀

Although the site states delivery is within 5 working days, but truth time delivery is between 8-12 working days.

Amount of Goods in Stocks

Unlike its competitor KONGA has less stocks in goods, examples are most recent release in phones.

Prices / Cost 🤑

Prices/cost of goods in Konga are more expensive compared to Jumia, but are very cheap to stocks/ products in local markets or superstores.

Konga Refund Polices

When products ordered are in-valued(i.e wrong product) or damaged, a refund for that item is stored in a Konga wallet, created for if you have none. No cash back.

Konga Customer care💖

They have a good and 24-hour care, with a very poor response time.
something i personally took notice of were the males, which were more polite in responds than the females.

Check : Gtbank vs Fidelity Bank Reviews

Jumia 🏪

Jumia is an online eCommerce platform for gadgets, fashion, electronics and lots more 🛒
Headquarter: Ikeja, Yaba, Lagos
Founders are Sacha Poignonnec, Yunde Kehinde, Raphael Kofi Afeedor
CEO: Sacha Poignonnec
Customer care number: 01 888 1100

Delivery Time & speed 🚀

Has a poor time of delivery and speed, since most items are overseas, this causes the delay. although delivery speed is fast for those living in Lagos.

Amount of Goods in Stocks

Jumia has the winning odds when it comes to large amount of goods in stocks, ranging from newly released product to old products.

Prices / Cost 🤑

Low expenses should be their second name, this is because Jumia has a low price/ cost of product which is good, for money management.

Refund Polices

Return of funds/money for a wrong, damaged or counterfeit item are processed within 7 days after delivery and takes up 12 days.

Customer care/ service 💖

Here's their downside, Jumia has a very poor customer care service, and they have to improve on this, an overview of complains from consumers states,
that / for instance,"once a customer delays on call, while he complains about an item, they cut you off".